Every business’s goal is to increase its reach. This can be done by enhanced customer interactions. Want to know how you can improve customer interactions? Introducing Saarthi.ai. It features an advanced AI platform that enables businesses to handle customer interactions. The Multilingual Artificial Agent (MAIA) of this platform automates and enhances customer communication, while your team manages other important tasks. By integrating Saarthi.ai into your business, you can ensure human-like conversations with customers. Read Saarthi.ai reviews to learn about its key features and benefits. 

Key Features of Saarthi.ai

Saarthi.ai is a language model that improves customer communication. The platform is embedded with several features which are as follows: 

Next-Gen AI Platform for Interaction

So that businesses can enhance customer interaction, Saarthi.ai offers a next-gen

Interaction platform which is 5x cheaper than other contact platforms. Also, Saarthi.ai confirms that it is 25% faster than its competitors. Its advanced features include:

• Voice Biometrics and Agent Assists which ensures businesses to amp up customer interactions’ security. 
• AI agents that uses minimal human help to manage the large amounts of customer queries and problems. 
• A SaaS platform that supervises communication strategies to improve human communication. 

Multilingual Artificial Agent (MAIA)

Saarthi.ai’s flagship product MAIA is created to enhance customer interactions using human-like AI features. This product supports a variety of languages making it an ideal tool for different customer bases. With its multi-language mechanism, it becomes an adaptable tool and meets the different requirements of varied customers. The agent is pre-trained in communication processes so that it can manage a wide range of customer interactions effectively. 

Customer Insights

This AI platform creates customer profiles based on demographics, requirements, behaviour and pain points. All these insights allow Saarthi.ai’s agents to understand the customers and respond to them accordingly. Knowing customers can improve customer experience and that’s what every business strives for. 

Natural Conversations

A company’s success depends on satisfied customers. If your customer is not happy with your products or service, you need to find ways to improve it. One way you can improve customer experience is by engaging in conversations. It is not possible for a person to handle thousands of queries, hence most businesses use AI to automate customer interaction. Replacing the old-school DTMF systems, Saarthi.ai uses its AI capabilities to ensure natural conversations in both inbound and outbound voices. 

Interaction Centre Analytics

Saarthi.ai comes with an analytics tool that provides detailed insights into customer communication. This platform allows businesses to:

• Turn costs into value: Enables companies to convert their costs into a value-generating entity. 
• Analyses all your calls: Saarthi.ai ensures that 100% of your calls are monitored for quality and performance. 
• Get Business Insights: The data you derive from customer interactions allows businesses to make new strategies, improve old practices or discard bad ones. With Saarthi.ai, you can extract business insights and strategise your movies accordingly. 

Benefits of Saarthi.ai

Saarthi.ai offers a number of benefits to businesses. These are as follows: 

Improved Customer Experience 

That’s the whole point of every business. It is important to keep your customers happy. To achieve that, businesses need to have interactions with customers. Getting in conversations with more than one person is difficult for a person, hence Saarthi.ai uses its AI functions to make human-like conversations. With multilingual support, this AI platform increases the capabilities of contact centres which opens an avenue to customer loyalty. 

Cost Efficiency

Implementing AI capabilities has been more cost-efficient than deploying humans for customer interactions. With Saarthi.ai’s AI solutions businesses can save up to 80% operational costs. This allows companies to scale and earn profit. 

Conclusion

If you want your business to scale, use the AI capabilities of Saarthi.ai. It has multilingual support which ensures seamless customer interactions, thereby offering a delightful customer experience. The platform also has an analytics tool which extracts customer insights, allowing businesses to create strategies by following those insights. You can check out their reviews to learn more about Saarthi.ai.