QuickBooks error 15103 often occurs when trying to update the application or its features. If you’re experiencing this issue, don’t worry! This guide will help you resolve it. The error is usually caused by corrupted company files or improper installation, making it difficult to install payroll updates and resulting in error code 15103.
If you encounter QuickBooks error 15103, it means that the update program is either unable to open or damaged. But don’t worry; you can easily fix this error by following the methods outlined below. Make sure to read and understand the steps before applying them to ensure the best results. Understanding the issue thoroughly will allow you to confidently resolve it without any further complications.
Quickly Decoding the QuickBooks Error Code 15103
QuickBooks error 15103 pops up on your screen when you try to download updates or payroll features in QuickBooks Desktop. Incorrect settings or a weak internet connection often cause this issue. This error is preventing users from enhancing the features and functionality of the software, making it difficult for them to use it effectively. The issue mainly occurs during downloading, installing, updating, or uninstalling the software, causing disruptions in its operation.
QuickBooks error 15103 can also occur in multi-user mode, preventing users from accessing the company file. To troubleshoot this issue, it’s important to understand the common causes that trigger this error in the software.
What Would Be the Causes of QuickBooks Error 15103?
If you are seeing error code 15103 in QuickBooks Desktop, it means that there was a problem with installing an update. Various factors within the software can cause this issue. Check out the list below to see what might be causing the problem, and try to identify the specific reason for your installation issue.
- The system’s incorrect date and time settings resulted in QuickBooks error 15103 in the software.
- Damaged or corrupted company files could also be a factor.
- The software cannot use an invalid digital signature to access the installation process.
- Corruption in the Windows Registry is also a very common reason for QuickBooks error code 15103.
- If you try to install the update on a poor internet connection.
- The incomplete QuickBooks installation.
- The Webroot antivirus contains Spy Sweeper.
Signs and Symptoms of QuickBooks Error Code 15103
Here are some signs that you may encounter while using QuickBooks that indicate you are experiencing QuickBooks error 15103. This error can cause issues with updating the software and require immediate troubleshooting steps to resolve.
- Most commonly the user is unable to update, install, or download the advanced features of the software.
- You cannot access or operate your QuickBooks company file.
- The system is either freezing or not working properly.
A Comprehensive Troubleshooting Method for QuickBooks Error 15103
Now that you have a clear understanding of QuickBooks error code 15103, you can start fixing the issue using the steps provided below. Make sure to carefully follow each step to successfully resolve the problem and achieve the desired results. Let’s begin resolving this error!
Method 1: Change the QB Mode to Natural Startup Mode
To fix QuickBooks error 15103, try changing the mode of running the software. Follow these steps to switch QuickBooks to natural startup mode and resolve the issue quickly.
- First, open Run Windows by simply pressing the Windows + R keys together.
- Now, in the search bar, type MSCONFIG and hit the Enter tab.
- Select Normal Startup Mode and apply the changes.
- Then, click on the OK option.
- At last, restart the system before attempting installation to check for the QuickBooks error 15103.
Method 2: Run QuickBooks Reboot.bat file with Window Admin Rights
To fix downloading issues in the software, try running the reboot.bat file with admin rights. Follow these steps to get started: Open the file with admin privileges, and let the application troubleshoot the problem for you.
- Start by right-clicking on the QuickBooks icon on your desktop.
- Then, navigate to the Properties menu.
- Choose the Open File Location option.
- In the search box, you must type Reboot or Reboot.bat.
- Right-click on the file to choose the Run as Administrator option.
- Hit the Yes tab.
- Lastly, restart the PC and open QuickBooks to try to run the updating process.
Method 3: Install the Intuit Digital Signature Certificate
If you are having trouble updating your payroll features in QuickBooks Desktop, it may be due to an incorrect digital signature. To fix this issue, try installing and importing the Intuit digital signature certificate, which can help resolve error 15103. This should allow you to update your payroll features smoothly.
- To begin the procedure, navigate to the C drive and click on the Program File option.
- Choose your correct version and type QBW32.exe.
- Now, select Properties and right-click on QWB32.exe.
- Then, navigate to the Digital Signature section and click on the Program list.
- Here, from the list, choose Intuit.
- To install it, click on the View Certification tab.
- Click on the Install Certificate option and select Next tab to complete the installation process of the digital signature.
- Lastly, hit the Finish tab and let the import process end to restart the PC.
Method 4: Change the Internet Explorer Settings
Our next effective method is to edit the internet explorer settings by following the simple steps mentioned below:
- First, open Internet Explorer.
- Click the Gear icon and select Internet options.
- Now, navigate to the Security tab and hit Trusted Sites.
- On the site, the user should add the US version of QuickBooks, such as quickbooks.com or intuit.com.
- For the Canadian version of QB- *.quickbooks.ca or *.intuit.ca.
- Hit the Close tab and choose the Apply option.
- Once you have completed the above process, click on OK to check the status of QuickBooks error 15103.
Conclusion!
Understanding the root cause and then applying the troubleshooting method is the most effective way to resolve the QuickBooks error 15103 in the software. We hope this guide helps you eliminate this error. If you’re still experiencing issues or have any questions, don’t hesitate to reach out to the Intuit QuickBooks enterprise support team for expert guidance. They will assist you in effectively resolving the problem.
